| Event | Possible cause | Remedy |
|---|---|---|
| ZOOM’s display does not light up. | 1. The batteries are discharged 2. The cable(s) to the batteries have come loose. 3. The master safety fuse is in the off position | 1. Charge the batteries. 2. Check cable connectors. 3. Check the master fuse behind the seat. |
| ZOOM’s display lights up but the ZOOM doesn’t move | The Speed level is set to N (Neutral) | Set the speed level to 1, 2, or 3 using the Speed Level control button on the right handle. Make sure the parking brakes are released. |
| The display is red and showing an error code | The seat is not in the forward position | Make sure that the seat is turned straight forward and the seat locking mechanism is activated |
| The ZOOM cannot be charged. | The cable, or connector from the charger to the batteries are broken. | Check the connector and the cable. |
| The ZOOM feels unstable while driving. | Tire pressure is too low. | Check and adjust the tire pressure. |
| The handbrakes feel soft | 1. Brake fluid level too low. 2. Air in the brake system. | 1. Add brake fluid. 2. Bleed the brake system. |
| The ZOOM moves slowly | Speed level is set to 1 or 2. | Change the speed level selector to 3 |
12 Trouble shooting
Contents
Updated on 2026-08-18
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